info@lemonchiffon-badger-473211.hostingersite.com+92333 4080016
Daily Fresh Foods: Refund & Resolution Policy
At Daily Fresh Foods, we are committed to providing you with the freshest and highest quality mangoes and other fruits and vegetables. Due to the perishable nature of our products, we do not accept returns.
However, your satisfaction is incredibly important to us! In the rare event that your order arrives damaged, spoiled, or significantly different from what you ordered, we’re here to help.
Our Resolution Process:
If you experience an issue with your order, please notify us within 24 hours of delivery by contacting our customer support team at Info@lemonchiffon-badger-473211.hostingersite.com or 0300 1339991.
To help us assess the situation quickly and fairly, please provide the following:
- Your order number.
- A clear description of the issue.
- Photographs of the damaged or spoiled produce (this is crucial for our review).
What Happens Next:
Once we receive your notification and supporting documentation, our team will review your claim within [Number] business days.
Depending on the nature of the issue and our assessment, we may offer one of the following resolutions:
- Full or Partial Refund: For severe damage or spoilage, we may issue a full or partial refund to your original payment method.
- Store Credit: We might offer store credit for future purchases with Daily Fresh Foods.
- Replacement Order: In some cases, we may send a replacement for the affected items with your next order or as a separate shipment, at our discretion.
Important Considerations:
- Claims made after 24 hours of delivery may not be eligible for a refund or resolution.
- We cannot be responsible for issues arising from improper storage or handling of the produce after delivery.
- Our policy covers issues related to product quality upon arrival, not a change of mind after receiving the order.
We appreciate your understanding and thank you for choosing Daily Fresh Foods for your fresh produce needs!
